The Privacy Policy forms part of the Legal Notice governing the website: www.zokapharma.com, together with the Cookie Usage Regulation.

The website www.zokapharma.com is owned by Zoka Pharma, S.L. and complies with the requirements derived from Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, and current regulations related to the protection of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data.

Zoka Pharma, S.L. reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it each time you access the Website. In the event that the user has registered on the website and accesses their account or profile, upon accessing it, they will be informed in case there have been significant modifications in relation to the processing of their personal data.

WHO IS RESPONSIBLE FOR THE DATA PROCESSING?

The data that is collected or provided voluntarily through the Website, either by browsing it, as well as all those that you may provide in the contact forms, via email or by phone, will be collected and processed by the File Controller, whose details are indicated below

Identity: Zoka Pharma, S.L.

CIF: B96521992

Postal address: Calle Serra, 9 Pol. Ind. Plá de Rascanya – 46160 – Llíria (VALENCIA)

Phone: 962798189

Email: hello@zokapharma.com

URL: www.zokapharma.com

If, for any reason, you want to contact us regarding any issue related to the processing of your personal data or privacy (with our Data Protection Delegate), you can do so through any of the means indicated above.

WHAT ARE YOUR RIGHTS IN RELATION TO THE PROCESSING OF YOUR DATA?

Any person has the right to obtain information about the existence of the processing of their personal data, access the information and personal data that Zoka Pharma, S.L., has, request the rectification of inaccurate data or, where appropriate, request their deletion, when, among other reasons, the data is no longer necessary for the purposes for which it was collected or the interested party withdraws the consent they had given

In certain cases, the interested party may request the limitation of the processing of their data, in which case, we will only keep it in accordance with current regulations.

In some cases, you may exercise your right to data portability, which will be delivered in a suitable format, of common use or machine-readable to you or the new data controller you designate.

You have the right to revoke your consent at any time for any of the treatments for which you have granted it.

Zoka Pharma, S.L. has forms for exercising any of the aforementioned rights, for which you must contact us at the following email address: hello@zokapharma.com, requesting the model you need. Similarly, you can use those that the Spanish Data Protection Agency or third parties make available to interested parties.

These forms must be signed electronically or be accompanied by a photocopy of the ID. If you act through a representative, it must also be accompanied by a copy of their ID or electronic signature.

The forms must be presented in person at the address of Zoka Pharma, S.L. indicated above or, where appropriate, sent by email.

You have the right to submit a claim to the Spanish Data Protection Agency, in the event that you consider that your rights have not been adequately addressed.

The maximum period for Zoka Pharma, S.L. to resolve your request is one month, starting from the effective receipt of your request by us.

WHAT DATA DO WE COLLECT THROUGH THE WEBSITE?

Data stored by browsing and using the Website

Simply by browsing the Website, Zoka Pharma, S.L., will collect information related to:

• IP address
• Browser version
• Operating system
• Duration of the visit or navigation on the Website

Such information may be stored by Google Analytics, so we refer to Google's Privacy Policy, as it collects and processes such information. http://www.google.com/intl/en/policies/privacy/

Similarly, the Website may provide the utility of Google Maps, which could access your location, if you allow it, to provide greater specificity about the distance and/or paths to our locations. In this regard, we refer to the Privacy Policy used by Google Maps, in order to know the use and processing of such data http://www.google.com/intl/en/policies/privacy/

The information we handle will not be related to a specific user and will be stored in our databases, in order to perform statistical analysis, improvements on the Website, on our products and/or services and will help us improve our business strategy. The data will not be communicated to third parties.

User registration on the Website

To access certain products and/or services, the user may need to register on the Website. For this, a series of personal data are requested in the registration form. The necessary and mandatory data to be provided by the user to carry out such registration are marked with the symbol *. If such fields are not provided, registration will not take place.

The username and password generated are personal and non-transferable, with the user being responsible for their custody. We do not recommend writing it down somewhere or notifying third parties. We remind you that the system has a password reset functionality that can be used in case you need to reset it.

In this case, the browsing data will be associated with the user's registration data, identifying the same specific user who navigates the Website. In this way, we can personalize the offer of products and/or services that, in our opinion, best fit the user, as well as recommend certain products and/or services.

The registration data of each user will be incorporated into the databases of Zoka Pharma, S.L. along with the history of operations performed by it, and will be stored in them until the account of the registered user is deleted. Once such account is deleted, such data will be removed from our databases, We will keep for 10 years those data related to transactions made, without accessing or altering them, in order to comply with legally valid terms. The data not linked to the transactions made will be kept for a period of 5 years unless consent is withdrawn, in which case it will be deleted immediately.

The legal basis for the processing of your personal data is the execution of a contract between the parties, in which the user requests a series of products/services/utilities from Zoka Pharma, S.L.

The purposes of the treatment will be the following:

1. a) Manage the registration in the user registration area and your access to the Website.
2. b) Manage the purchase of products and/or services made available to you through the Website.
3. c) Keep you informed about the processing and status of your purchases.
4. d) Respond to your request for information.
5. e) Manage all utilities that the platform may offer.

Therefore, we inform you that you may receive communications via email and/or on your phone, in order to inform you of possible incidents, errors, problems and/or status of your orders.

For the sending of commercial communications, the express consent of the user will be requested when registering. In this regard, the user may revoke the consent given, addressing Zoka Pharma, S.L., using the means indicated above.

In any case, in each commercial communication, you will be given the opportunity to unsubscribe from receiving them, either through a link and/or email address.

Data provided in the contact form

You can contact us directly through e-mail, "Contact Us", etc. provided on the Website. For this, it is necessary for the User to identify themselves and provide their personal data, so that Zoka Pharma, S.L., can contact the user, if necessary, to address their request for information. The necessary and mandatory data to be provided by the user for such registration are marked with the symbol *. If such fields are not provided, your request will not be allowed to be sent.

Such personal data will be incorporated into the databases of Zoka Pharma, S.L., who will retain them to respond to your request and/or request for information and, after this, they will be deleted within a period of 5 years.

The legal basis for the processing of such data is the consent of the user who requests information, or has the need to maintain contact with Zoka Pharma, S.L.

The purposes of the processing will be the following:

1. a) Manage the inquiries or requests for information that you send us through the Website, email, or phone.
2. b) Sending communications, special promotions, news, or actions that may be of interest to you or that you request, even by electronic means. As this is an ancillary purpose to the main one, you should mark the box enabled for this purpose.

The personal data that you provide to us by this means will not be communicated to third parties, with Zoka Pharma, S.L. directly responding to these types of inquiries.

Work with us

In the event that you provide us with your curriculum vitae, whether through the Website, email, or physically at the address or any headquarters of Zoka Pharma, S.L., it will be incorporated into its database. The curriculum will be stored for a period of 1 year, after which, if we have not contacted you, it will be deleted.

The legal basis for processing is based on the explicit consent given by the interested party for the processing of the data contained in the curriculum vitae when sending it and marking the box enabled for this purpose.

The purpose of the processing is to include you in current and future selection processes of Zoka Pharma, S.L.

In the event that the interested party is finally incorporated as an employee at Zoka Pharma, S.L., their data will be incorporated into a database owned by the same, in order to internally manage the employee-employer relationship.

Newsletter Sending

On the Website, there is the option to subscribe to the Newsletter of Zoka Pharma, S.L. For this, it is necessary that you provide us with an email address to which it will be sent.

This information will be stored in a database of Zoka Pharma, S.L. in which it will remain registered until the interested party requests removal from it or, where appropriate, it is terminated by Zoka Pharma, S.L. from sending it.

The legal basis for the processing of this personal data is the express consent given by all those interested who subscribe to this service by ticking the box intended for this purpose.

Email data will only be processed and stored for the purpose of managing the sending of the Newsletter by users who request it.

For this, an application is used for the automatic sending of the Newsletter, having access to the same email addresses:

Name of the application Owner of the application

Mailrelay Spain

For the sending of the Newsletter, the express consent of the user will be requested at the time of registration in it by ticking the box intended for this purpose. In this regard, the user may revoke the consent given, addressing Zoka Pharma, S.L. using the means indicated above. In any case, in each communication, the possibility will be given to unsubscribe from receiving them, either by means of a link and/or email address.